DBE » Distance Learning » Family & Household Assistance Programs

Family & Household Assistance Programs



Place of Support

Phone Number

Support Provided

Second Harvest Food Bank



Salvation Army 


Utility Assistance/Homeless Shelter

Dept. of Human Services


Case Management/Food Stamps, SSI,Families First

Sullivan County Health Dept.


CHANT/WIC/Children's Special Services/Health Care

Cross Roads Medical Mission 


Free Medical Care



Insurance Coverage

Red Cross


Emergency assistance after a disaster

Friends in Need


Healthcare for working uninsured

Kingsport Neighborhood Service Center 


Commodities/Assistance with heat bills & weather insulation

Internet Assistance 

Charter Internet Assistance
Charter Communication announced it will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a subscription. The news comes on the heels of the arrival of coronavirus in communities throughout the country, and concerns over transmission of the virus. A service of up to 100 megabytes per second will be provided.
The offer begins Monday, March 16. Those interested in enrolling are asked to call 844.488.8395. Installation fees will be waived for new student households. Charter will also open Wi-Fi hot spots across its footprint for public use.
Comcast Internet Assistance
As our country continues to manage the COVID-19 emergency, Comcast is taking immediate steps to help connect low-income families to the Internet at home. New Internet Essentials customers will receive two free months of Internet service, which is available to all qualified low-income households for $9.95/month plus tax. Apply by April 30, 2020.
Additionally, for all new and existing Internet Essentials customers, the speed of the program's Internet service has increased to 25 Mbps downstream and 3 Mbps upstream. That increase will go into effect automatically for no additional fee and it will become the new base speed for the program going forward. "During this extraordinary time, it is vital that as many Americans as possible stay connected to the internet – for education, work, and personal health reasons,” Dave Watson, Comcast Cable Chief Executive Officer.
Learn more about this offer by visiting https://www.internetessentials.com/covid19

Financial Assistance 

The Tennessee Department of Human Services (TDHS) is making essential financial resources available to families that have been significantly impacted by the COVID-19 emergency. Families can apply online for up to two months of emergency cash assistance if they were employed as of March 11, 2020, and they have lost employment or at least 50% of their earned income as a result of the pandemic. Find out how to apply and if you might qualify.

Employment Resources